Privacy Policy
We fully respect your personal privacy rights. We do not collect any personal data beyond what is necessary to process your registration, comply with KYC (Know Your Customer) identification protocols, and ensure the proper use of our services and products available on the PINSTARS Casino website (from this point forward referred to as the “Website”).
By creating an account on the Website, you automatically accept all the rules of personal data collection and storage listed below.
Your Data Acquisition & Storage
The following information may be collected and processed by us:
- All data you provide when creating an account on the Website and update in the future.
- All information you share with us in messages, emails, and support requests. We also reserve the right to store all communication history.
- Data on financial transactions processed through the Website.
- Information related to your account activity, including deposits, bets, withdrawals, bonuses, and winnings, as well as data concerning responsible gaming.
- Personal information from third-party service providers, such as credit agencies, for fraud prevention and identity verification.
- Technical information transmitted by your device, including browser type, operating system, language preference, access time, and referring domain.
- Game play records, including deposits, bets, bonuses, session duration, and rankings, which may be shared or published on the Website.
- Data on Website usage, including browsing history, session durations, clicks, and interactions, used for analytics and troubleshooting.
- Details about your computer’s setup, including software and network configurations.
- Aggregated or anonymized data that does not personally identify you may be used for advertising or marketing purposes.
Cookie Usage
We retain the right to collect and store cookies. This is necessary to improve the Website’s functionality and user experience. Cookies also help identify registered users and simplify login procedures.
Users can block cookies through their browser settings, but this may limit some Website features.
Use of the Data Shared on/with the Website
We retain the right to use your data for the following purposes:
- Ensuring uninterrupted access to the Website.
- Improving Website performance and services.
- Identifying users and enforcing our policies.
- Complying with legal and regulatory obligations, including gambling laws, KYC, and AML regulations.
- Conducting analytics and statistical research to enhance user experience.
- Marketing our services, including personalized advertising and promotional offers.
- Publishing information related to tournaments and leaderboards.
- Notifying users of updates, changes, and new features on the Website.
User’s Data Disclosure
We will not disclose your personal data to third-party organizations or individuals, except where required by law or regulatory authorities.
Access to Data
Users have the right to change their personal information through their account settings, in accordance with the Website’s capabilities.
International Transfer of Information
Since we operate globally, it may be necessary to transfer your personal data to countries outside the European Economic Area. We take all reasonable measures to ensure your data is protected in accordance with our Privacy Policy.
For more information on data transfers, please contact us.
Retention of Personal Information
We retain personal information while your account is active and for additional periods as required to comply with legal obligations, regulatory requirements, fraud prevention, and responsible gaming policies.
Your Rights
You may contact us at any time to request:
- Access to or deletion of your personal data.
- Updates or corrections to your information.
- Restrictions or cessation of data processing.
- A machine-readable copy of your data.
- The right to object to data processing for marketing purposes.
- Withdrawal of consent for specific processing activities.
- Exemption from automated decision-making processes affecting you.
Please note that these rights are subject to legal and regulatory requirements.
Privacy Policy Changes
Any changes to this policy will comply with our general Terms and Conditions. This page contains the most current version of the Privacy Policy.
Contact Information
If you have any questions about this Privacy Policy, please contact our support team via email at our official support address.